Returns & Exchanges
At MIDHOURS, we want you to be completely satisfied with your purchase, which is why we offer a 30-day hassle-free return policy for all unworn and unwashed apparel. Our streamlined process ensures that finding your perfect fit is always a risk-free experience.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original MIDHOURS packaging.
- 3.Ship It Back
Drop off your package at any authorized carrier location; make sure to keep your tracking receipt so you can monitor the status of your return.
- 4.Receive Refund or Exchange
After our quality team inspects the items, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.